Gebruiksvoorwaarden

Article 0.1 Contactless delivery

At Papa John's NL, the health and safety of our customers, team and local communities is always our top priority. We appreciate your confidence in us and work hard to ensure the highest standards are met every day.

We also understand that we all live in uncertain circumstances. That is why we have taken additional measures within Papa John's Netherlands to improve the existing procedures.

From today you can choose 'Contactless delivery'. This is to create even more peace of mind for you as a customer. This service does not incur any additional costs and can simply be selected in the order process. The delivery person will then call you upon arrival and arrange a delivery location with you. He stays two meters away so that you can pick up your order safely. To ensure that delivery is truly contactless, we cannot accept cash payments.

We will continue to monitor the situation closely. This way we can take the very best measures to serve you and our communities. Explicitly those who work tirelessly to keep us healthy.

Article 0.2 – Papa Talk

Check out 'Read more' below for 'Promotion: Get 25% off your next pizza':

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By using our website you accept the general terms of use. The current online version of the Terms of Use is the only binding until superseded.

Article 1 – Legal information

1.1 Website (the website) is https://www.papajohns.co.nl

1.2 Editor (the “Editor”): LivePepper, SARL with capital of 126 125.88 Euros, registered at 120 route des Macarons, WTC 2, 06560 Sophia Antipolis, France, RCS GRASSE under SIRET 00020 495 233 249, represented by Antoine Monnier, as manager, tel: 04 92 38 September 82.

1.3 Design: LivePepper

1.4 Host (hereinafter “the Host”): LivePepper.

1.5 Registered Company: PJ Europe Group B.V. Chamber of Commerce 65385438. Location no. 000034114548 at Noorddammerlaan 29, 1185XZ in Amstelveen.

1.6 PJ Europe Group B.V. trading under the name Papa John's.

Article 2 – Access to website

Access to the website is for adults only. The publisher has the right to request proof of age especially when using online orders.

Site access and use are strictly for personal use. You agree not to use this website or the information contained therein for commercial purposes, political purposes, or for any form of commercial use whatsoever, including sending unsolicited emails.

We strive to provide access to the website at all times, except in the event of force majeure or an event beyond the publisher's control and temporary offline maintenance for maintenance work to benefit the operation of the website and the services.

As a result, the Publisher cannot guarantee the availability of the site and the services, and the reliability of the transmissions and performances with regard to speed or quality. Technical assistance by telephone or electronic services with the user is expected. The Publisher is not responsible if the website is not accessible and is not liable for the services of the website.

Furthermore, the Publisher may terminate the website or any of the services at any time without notice and in all cases without right to compensation. The user acknowledges this and agrees to this and acknowledges the consequences this may have for himself or third parties and will not recover this from the Publisher.

Article 3 – The Website

All trademarks, photographs, texts, comments, illustrations, animated or not, films, sound, and all other apps that may be used to use this site and in general all parts derived from, used or reproduced from this website subject to the laws in force regarding intellectual property.

They are the sole property of the publisher or its partners. Any reproduction, representation or adapted use in any form in whole or in part, including computer applications without the prior written permission of the publisher is not authorized. The fact that the publisher does not immediately take legal action after discovering such unauthorized use does not mean that it refrains from pursuing it.

With regard to the ordering service on this site; this only applies to the Dutch mainland.

Article 4 – Website Maintenance

For proper use of the website, the publisher can at any time:

• Discontinue, temporarily discontinue, or, in part, restrict use or limit use to a specific portion of the Site.
• Removing information that affects the use or is in violation of national or international law or rules or regarding netiquette.
• Stopping the site for updates.

Article 5 – Your Account

You need an account to use certain parts of the site. If you create an account, you are responsible for maintaining the confidentiality of the account and your password and for restricting access. You are responsible for all uses arising from your account and password. When creating your account, you must enter all information completely and truthfully. You agree not to use another account without permission. You must immediately notify the publisher of any unauthorized use of your account. Although the publisher is not responsible for the unauthorized use of your account, you may be responsible for damage that the publisher suffers from the unauthorized use of your account.

The website sells products to adults who can purchase them with a credit card. Minors may use the website but may not purchase anything, create an account or participate in offers or promotions. The Publisher reserves the right to discontinue services, terminate accounts, remove or change information on the website or cancel orders at its sole discretion.

Article 6 – Third Party Content

These terms apply to all users, including users who contribute video content, information, and other materials and services to this site. The website may contain references to third party websites. The Publisher has no control over these sites and is not responsible for the content and privacy measures etc. of these websites. Furthermore, the publisher cannot edit or censor third-party content. By using this website, you release the Publisher from any liability arising from your use of third-party websites. If you leave this website or provide information to third parties via this site, the privacy policy and terms of use of the new site apply.

Article 7 – Responsibilities

The publisher cannot be held liable for any failure or interruption of operation or inability to access the site.

Use of the site with hardware is at your own risk. You must do everything you can to protect your hardware and your data, including against viruses from the Internet. You are also responsible for websites and data that you see.

The publisher is not liable for any legal action taken against you:

• By using the site or service via the Internet;
• As a result of your failure to comply with these Terms of Use.

The Publisher is not liable for any damage to yourself or others or your property through use of the website or its connection and you waive any right of liability to the Publisher.

If the Publisher experiences legal proceedings due to your use of the site, this damage can be recovered from you.

Article 8- Hyperlinks

The implementation of hyperlinks by you to any portion of the Site is strictly prohibited unless authorized in writing.

The publisher is free to refuse this without giving a reason. In the case of consent, this may be temporary at any time and may be revoked without reason at no cost to the publisher.

In all cases, all links must be removed at the publisher's request.

The publisher has no control over information obtained via a link from the Website and its use is therefore entirely at the user's risk.

Article 9 – Visual material

All images are for illustrative purposes. No rights can be derived from these photos and the like and the final product may differ from the images on the website, which is only a general indication and should therefore not be used as a purchasing guideline. Read the product description for information about specific product features. Images are not part of the purchase contract.

Article 10 – Internet use

The user acknowledges the limitation of internet use and acknowledges that:

The publisher takes no responsibility for services provided via the internet and has no control over the nature and characteristics of data from its servers.

The user acknowledges that the data provided via the Internet is not protected, especially against possible redirections. All communications that are confidential or sensitive are the responsibility of the user.

The user acknowledges that information on the Internet may be protected by proprietary rights.

The user is entirely responsible for information that he consults, searches for and transmits via the Internet.

The user acknowledges that the publisher has no control over information obtained via the Internet.

Article 11 – Applicable law

Both the website and the terms of use are subject to Dutch law wherever the website is used. In the event of disputes and if no agreement can be reached, a Dutch court will have jurisdiction to hear the case.

Article 12 – Ordering and Cancellation of order

Confirmation of your order is evidence of our agreement to supply the products once payment has been made in full. If someone else makes the order for you, you agree that this person has your power of attorney.

You can change your order up to 45 minutes before the start of the delivery period.

Any changes to your order must be made directly with the restaurant and by telephone. Your payment will be canceled and a new payment will be made.

The delivery time can be changed up to 45 minutes before the start of the delivery period. The time can only be changed if there is availability.

Orders can be canceled in their entirety up to 45 minutes before the start of the delivery period. We will refund your payment within a reasonable period of time.

Cancellations within 45 minutes of the start of the delivery period will be charged the full amount.

If you pay by credit card, the amount will be debited immediately at the time of payment.

Article 13- Products

Side dishes are subject to availability, your Papa John's manager can recommend alternatives if necessary.

Although we take great care, products may contain nuts. The desserts and ice cream sold by Papa John's may contain traces of nuts.

Although we take the greatest care to remove all bones from chicken and ham, some bones may remain behind.

Side dishes, drinks and desserts come with a pizza only.

Article 14 – Minimum order

There is a minimum amount per order of €8.99 for deliveries. This minimum amount of €8.99 applies to all locations, you will receive a notification in your shopping cart if the amount is too low. At least one pizza must be ordered with the order.

Article 15 – Delivery and Collection times

Our aim is to be the best pizza delivery service in the market and this includes an excellent reputation for delivering products on time, so we promise to deliver on time. Unfortunately, we cannot control everything and factors such as weather, traffic and staff illness may prevent us from achieving this.

Takeaway orders can be collected from the store within 15 minutes.

Article 16- Order Deadlines

Due to licensing regulations, we cannot accept orders less than 20 minutes before closing time. This applies to both collection and delivery. We would like to advise customers who come to collect from the store to collect their order before closing time, otherwise we cannot help them. If you have any questions, please contact the store manager.

Article 17 – General Terms and Conditions Online offers

Any errors or omissions in the wording of the offer do not change the opinion or intention and no rights can be derived from them.

Article 18 – Contact Us

For questions or product information on the website or about the website itself, please contact us via:

Article 19 – Spicy It Up Range

The Spicy Chicken Ranch, Spicy Bufallo Chicken and Special Garden Special are excluded from all promotions and deals.

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